At MiaTV, we are committed to delivering a reliable and efficient IPTV service, while being transparent about the technical nature of streaming services.
As stated in our Terms and Conditions:
"Although we strive to maintain a 99.9% uptime, we do not guarantee that all channels will function 100% of the time.
Channel lineups and VOD libraries may change without prior notice due to source availability and updates.Temporary buffering or interruptions may occur due to weak internet connections or bandwidth limitations imposed by your Internet Service Provider (ISP).
For optimal performance, we recommend a minimum internet speed of 15 Mbps.
MiaTV is not responsible for buffering or service issues caused by the user’s local network environment.
Service providers may perform scheduled or unscheduled maintenance, which can result in temporary interruptions without notice.
Occasional buffering, freezing, or non-functioning content may occur, as is common with any IPTV service."
If you experience a technical malfunction that prevents the correct viewing of the TV channels, contact us
Please clearly describe the problem encountered.
Our Technical Support Team will perform all necessary checks and may contact you for additional information if required.
If it is determined that the issue originates from our systems and cannot be resolved within a reasonable timeframe, we will provide a partial refund proportional to the period during which the service was unusable.
You will be charged only for the period in which the service functioned correctly, calculated based on the subscription plan and price paid at the time of purchase.
MiaTV is committed to carrying out all necessary technical, operational, and commercial activities to ensure efficient use of the service.
This includes full customer support and assistance throughout the subscription lifecycle, with customer satisfaction as our priority.
If you experience any issues — including technical problems, configuration difficulties, or installation questions — we strongly encourage you to contact our dedicated support team.
Our staff is fully equipped to assist you and guide you toward the correct and optimal use of the service.
Before purchasing a subscription, we recommend testing the service.
We offer a 24-hour free trial so you can evaluate performance and compatibility in advance
